Risk could bet high if no sufficient forecast and management in advance in a translation and localization project. To understand the risk factors and take precautions on a global basis could lead to a more successful project.
The following table serves as a useful reference on how to manage the various possible risk factors in a translation and localization project.
Read Also: Deformations for Nouns
Risk factors | Risk management |
Customer-associated risks: | |
Unclear/incomplete requirements | PM clarify with customer immediately |
A customer making frequent changes to project requirements during a project | Start only after all requirements finalized |
A customer not being efficient, effective or complete in meeting its project responsibilities | PM proactively communicate with customer through various communication methods and always ask open question for a solid answer |
A customer being insufficiently available or insufficiently knowledgeable to provide real input into requirements and/or the review process | PM proactively communicate with customer through various communication methods and always ask open question for a solid answer; Request reference materials or history records for an informed production |
A customer having unrealistic expectations about the outcome of the project, resulting in high-risk constraints | Set the industry standard and let customer know the reasonable expectations |
Contractual constraints such as penalties for not meeting deadlines and/or termination penalties | Try very best to manage the schedule and resource associated risks as illustrated below to avoid this happen |
Schedule-associated risks: | |
Missing tasks or milestones | PM tracks the progress of the project on daily basis |
Inaccurate estimates | PM review the estimates and implement change plan in time |
“Crash-and-burn” schedule (A schedule based on substantial amounts of overtime for the whole project team) | Get more backup resource for the project |
Resource-associated risks: | |
Unclear roles and/or responsibilities | PM gives clear instructions |
Resources not available | Get at least two backups for each individual resource |
Non-matching or inadequate skills | Always use the proper resource to do the proper project |
Missing or inadequate equipment | Get backup resource ready immediately |
Staff turnover | Overtime or get a Plan B |
Experience-associated risks: | |
New language(s) | Resource manager looks for the resource for the new language immediately |
New technology | Technical staff looks for the resource for the new technology immediately |
New development environment | Technical set up the new development environment immediately |
New hardware | Buy the new hardware immediately or outsource to the proper resource who has the new hardware |
Product-associated risks: | |
Incomplete internationalization of the product to be localized | Proactively communicate with customer for a complete product before starting |
Incomplete localization kit(s) from Client | Proactively communicate with customer for a complete localization kits before starting |